Privacy Policy

Introduction

At esrgmgcart.in, operated by ESRGMG Infotech, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

• Personal Information: Name, email address, phone number, shipping/billing address.
• Payment Information: Credit/debit card details or UPI info (processed securely through our payment gateway partners).
• Browsing Information: IP address, browser type, device information, and pages visited (collected through cookies and analytics tools).

2. How We Use Your Information

• Process and fulfill your orders.
• Communicate order updates and respond to queries.
• Improve our products, services, and customer experience.
• Send promotional offers, with your consent.
• Ensure website security and prevent fraud.

3. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Trusted third-party service providers (e.g., shipping partners, payment processors).
• Law enforcement or government authorities if required by law.

5. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure. Use the website at your own risk.

6. Your Rights

• Access, update, or delete your personal data.
• Opt-out of marketing communications at any time.
• Request data portability or object to data processing.

To exercise your rights, email us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it promptly.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.